“Room was really nice! We really enjoyed the separate shower and bathtub. The texting personal concierge was awesome! I’ve never experienced this before, but Ivy was quick to respond to any request or questions we had. We had only stayed at Caesar’s one other time, several years ago, but both experiences have been great! We look forward to staying here again during future trips to Las Vegas.”
“Ivy not only created a personalized experience for our guests, but she has developed a personality as a member of our team. People always ask to meet her and thank her for her help!"
"We have worked with many technology products in our 16 years, Go Moment is the most personalized and fun to engage with”
“Having Ivy now allows us to entice and satisfy our guests in a whole new way. Even for guests who just come to dine at our restaurant or play at one of our golf courses, Ivy will be a great way to communicate with them and expand their use of our numerous facilities."
Chief Information Officer
Crystal Springs Resort
"Adding Ivy to our team is one of the best decisions we've made to improve our guests' experience...
Ivy is an incredibly intuitive omnipresent member of staff that delights our guests at every touchpoint.”
Director of Guest Services
DeSoto Savannah, part of Chesapeake Hospitality and a Preferred Hotel
"Exceeding guest expectations is at the heart of our brand promise. By investing in tools to automate time-consuming tasks and manage requests, we can respond faster to more high-value service needs, which is a huge advantage us in our quest to build loyalty through memorable guest experiences."
“Guests are already comfortable with text messaging, and Ivy improves this interaction. Another reason we selected Ivy is because of her ability to check in on guests mid-stay, allowing our employees to be proactive."
Chief Executive Officer
Lake of the Torches Resort Casino